Privacy Policy

1. Introduction

This Privacy Policy describes how Heather Crowe – Energia Alchemy ("we", "us", or "our") collects, uses, and shares information about you when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and any other information you provide when contacting us or booking services.

  • Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on the site.

  • Cookies: We use cookies to enhance your experience. You can control cookie settings through your browser.

3. How We Use Your Information

We use your information to:

  • Provide and improve our services

  • Respond to your inquiries

  • Send you updates and promotional materials (if you have opted in)

  • Analyze website usage and improve our content

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our website and services

  • Legal authorities if required by law

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Opt out of receiving marketing communications

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@heathercrowe.ca.